About Guideposts

About Guideposts

Guideposts is a national social care charity with over 40 years of experience working across mental health, learning disabilities, dementia and carer support. We support people living with long term health conditions and complex needs, including carers. We enable people to meet their individual needs so they can fulfil their aspirations and maximise their potential. 
 
At Guideposts we recognise that people should be able to live good quality lives and enjoy positive health and wellbeing. We have many years of experience developing and managing successful partnerships with health, social care and the voluntary and community sector to ensure that people using our services can live independently whenever possible and exercise choice and control.
 
In addition to working closely with other organisations, we work in collaboration with individuals. This means we see the people using our services as equal partners in planning, developing and monitoring care to make sure it meets their needs.
 
At Guideposts, we consider people to be the experts in their own condition through their lived experience. We use a person-centred approach that promotes self-management, personal decision making and emotional, psychological, and practical support. Through this approach we enable people to develop the tailored support they need, including the knowledge, skills, and confidence to manage their health and wellbeing effectively and identify opportunities for change.

For more information about Guideposts, visit our main website.

Our approach

When we’re facing something difficult and need support, many of us don’t know where to turn first. Often the situation is too messy to be dealt with by just one support service. Often, it’s not a health problem but other factors such as where we live or what we’re interested in that define what support we want.

Person-centred approach

At Guideposts we use a person-centred approach to enable you to identify the support you need and what to do next.  

A person-centred approach is about including people in planning, developing and reviewing their care to make sure it meets their needs. A person-centred approach involves focussing on people’s desires, values, family situations, social circumstances and lifestyles.

The principles of a person-centred approach include:

  • Respecting the individual
  • Treating people with dignity
  • Understanding people’s experiences and goals
  • Maintaining confidentiality
  • Giving responsibility
  • Coordinating care and support

At Guideposts we believe that delivering person-centred care involves caring for people beyond their condition and tailoring our service to suit their individual needs. It’s about respecting the fact that people have their own views on what’s best for them and have their own values and priorities in life. We are compassionate, treat people as individual’s and with respect, think about things from the person’s point of view and work in collaboration with the individual to develop the right outcomes

We demonstrate a person-centred approach through our commitment to:

  • Respecting people’s values and putting people at the centre of all that we do
  • Considering people’s preferences and expressed needs
  • Working together to make sure there is good information, advice and guidance
  • Making sure people feel safe and secure  
  • Providing emotional and practical support
  • Involving family and friends
  • Ensuring there is good communication between involved services and organisations
  • Making sure people have access to the right support at the right time
Human Givens

The HERE For You Emotional Wellbeing Pathway is underpinned by the principles of the Human Givens approach. The basic principle of the Human Givens approach is that we are all born with a vital set of physical and emotional needs. We are also born with a set of innate resources, our abilities and capabilities, that help us get our needs met.
 
These needs and resources together make up the ‘givens’ of human nature and are the means through which individuals can reach their human potential. When our physical and emotional needs are met in a healthy balanced way, we experience wellness. However, when our emotional needs are not met, or when the innate resources are used incorrectly, individuals may experience mental distress.
 
Human Givens employs a wide range of techniques adopted from other approaches, such as Cognitive Behavioural Therapy (CBT), Solution Focused Therapy, Motivational Interviewing and other therapeutic models. The approach involves building a rapport, a needs assessment, setting goals, identifying individual strengths and resources, and developing an action plan, including strategies to achieve needs-related goals.

Our information services

Guideposts is a recognised provider of high-quality information services.

From 20001 to 2015 the charity ran a dementia information service online and over the phone for people diagnosed with dementia and their carers. GPs across Warwickshire, Gloucestershire and Oxfordshire regularly made use of our “Information prescriptions” to direct patients to relevant sources of local support.

Until 2016, Guideposts ran the Independent Living Centre in Oxfordshire, providing specialist knowledge on mobility equipment and aids to help someone stay independent at home for longer.

Through all of our information services, the the aim is equip you with the knowledge and confidence to live an independent life – while staying connected to others.

Donate to Guideposts

As a charity, Guideposts exists because of support from donors and fundraisers.

While we achieve a significant amount thanks to the backing of our donors, we have ongoing plans to further improve our services. We have goals and ambitions for the future, and all of these require your support. If you would like to support us, make a donation.