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I AM A CARER

Where do I start?

If you’re new to caring, or you’re looking for support and you don’t know where to start, you’ve come to the right place. We’re here to help you on your journey and answer any questions you might have.

Talk to someone now

Our helpline is open from 8am – 8pm, every weekday. Whatever your situation, we’ll take the time to listen to your concerns. We’ll do our best to help you through, answer your questions, and find you the right support. Call us now:

0300 222 5709

I AM A CARER

Where do I start?

If you’re new to caring, or you’re looking for support and you don’t know where to start, you’ve come to the right place. We’re here to help you on your journey and answer any questions you might have.

Need to talk to someone now?

Our helpline is open from 8am – 8pm, every weekday. Whatever your situation, we’ll take the time to listen to your concerns. We’ll do our best to help you through, answer your questions, and find you the right support. Call us now:

0300 222 5709

How do I make sure they get the right care?

Some people manage to provide care for someone on their own. However, if the person you care for needs more specialist support, or you can’t provide them with care full time, you might want to get outside help.

The good news is that there’s a huge range of support out there that you might not even have heard of. The problem is that navigating it can be difficult. Our getting started guides take you through the process, with a look at what support is available and how to get help from the council.

For more information, see our Support for Them section:

Support for them

Can I get support myself?

Yes! There is a range of support for carers. You might be interested in:

For more information on the process of support, see our Support for Carers section:

Support for carers

Worried about money?

You should take a look at our Money section. It has advice on paying for care with an overview of how much your loved one’s care should cost, and what your options are when funding someone’s care. It also covers the financial support you can get as a carer, your rights at work, and discounts you might be entitled to on transport, heating, and health costs. To look at all of our money advice, go to:

Money

Struggling to cope?

We’re all human, and there’s a limit to what we can do. We’ve got advice on how caring can affect you emotionally and where to get support. We’ve got information on spotting the signs of stress or depression. We also look at how to tackle feelings of isolation and burnout. If you want to talk to someone about it, we’re here to listen. Our helpline is open from 8.00am – 8.00pm, every weekday.

For more information, see our section on carer wellbeing:

How I feel

Prefer to read offline?

You might find out Hints & Tips for Carers a useful companion through your journey. It’s an accessible booklet packed full of tips on all aspects of life as a carer, including how to get support, how to prepare for emergencies, and managing someone’s affairs.

Click here to get your copy now.